Meet the CARE Plastic Surgery Team


Tica, Chief Operations Officer

Tica is responsible for running CARE’s business operations and overseeing CARE’s award-winning concierge experience.

Working at CARE Plastic surgery allows Tica to fulfill a life-long passion of combining beauty and business. This passion started when she convinced her parents to let her to enter the modeling world at 11 years-old, after she had already signed a contract with a top modeling agency in Boston. Since then, she has worked on and off in TV and print both nationally and internationally.

Tica is passionate about plastic surgery. She directs the extraordinary client-based and white-glove service at CARE and stresses comprehensive patient education. You can ask Tica anything! She will be happy to share her vast knowledge with you or find someone who can answer your questions.

Tica holds a B.S. in Business Administration and a M.A. in Education from Boston College. As the mother of two young daughters, she rarely finds “spare time” but when she does she enjoys watching her girls run around the kitchen and dancing everything from Samba to Zumba to ballet. She also loves gluten-free baking.

Portrait of April, Aesthetic Nurse

April, Aesthetic Nurse

April is the lead nurse injector at CARE Plastic Surgery and most recently was named a “Most Loved Injector” for 2017 by Real Self. April specializes in performing facial rejuvenation with injectables including BOTOX®, Restylane®, Juvéderm®, Volbella, Voluma, Vollure and Kybella®. In order to deliver patients the very best products and services for their needs, April frequently attends educational seminars and conferences to further her knowledge of the latest and greatest products available.

When asked, “What’s the best thing about working at CARE plastic surgery?” April answered, “I love all of our patients here at CARE, I enjoy watching people transform and share their experience with us. Our staff is the best!”

April enjoys time away from work playing with her two children, Landon and Molly, and hanging out with her husband, Brandon.


Caitlin, Certified Plastic Surgical Nurse

Caitlin is a valued plastic surgery nurse at CARE who serves as clinical nurse and also works directly beside our board-certified plastic surgeon in CARE’s state-of-the-art operating room. Caitlin’s invaluable background as a critical care nurse along with experience in plastic surgery has provided her with comprehensive medical and aesthetic knowledge that supports a seamless transition from initial consultation to postoperative recovery. Caitlin is dedicated to an extraordinary patient experience at CARE.

In her spare time, Caitlin loves to spend quality time with her family, hit the gym with her husband, Danny, relax with her cat, Kneesox and enjoy a nice cup of Starbucks coffee!


Portrait of Rhiannon, Certified Surgical Technologist (CST)

Rhiannon, Certified Surgical Technologist (CST)

Rhiannon has been a surgical technician for 16 years, worked previously at Duke and joined the award-winning CARE Plastic Surgery team in February 2016. Certification as a surgical technologist is an example of her commitment to the profession; this extra credential is above and beyond what is required by NC law.

Rhiannon had bariatric surgery in 2009 and lost 125 pounds. It changed her life. Today, when not assisting Dr. Coan at CARE, she is the busy mom of a four-year-old daughter. Rhiannon also enjoys traveling and exploring new places, especially those involving bluegrass music. Born and raised in Alamance County, she’s a “country girl” at heart!

Portrait of Jamie, Office Associate

Jamie, Office Associate

Jamie has lived in North Carolina for 13 years and joined CARE Plastic Surgery in 2010. She believes the best part of her job is seeing the transformation of CARE patients. “A massive weight loss patient having a lower body lift, or a breast cancer patient undergoing reconstruction of her breast – being a part of their journey and knowing  you helped make a difference in their lives, it’s a great feeling.”

When not busy at work, Jamie enjoys reading, and spending time with her family.

Portrait of Marion, Front Desk Coordinator

Marion, Front Desk Coordinator

Marion has been a part of the CARE team since September 2015 and is the first person to greet you when you walk in to CARE Plastic Surgery! When not at the office, Marion loves spending time with her husband, Michael, and their puppy, Maddox. Guilty pleasure: Dove chocolate filled with caramel!

Lauren, Cosmetic Patient Care Coordinator

Even though Lauren’s called North Carolina home for just a short period of time, her breadth of experience in the Plastic Surgery and aesthetic world make her a natural at CARE. Originally from Pennsylvania Lauren moved to Raleigh just a few short years ago – now Pittsburgh’s loss is Raleigh’s gain!

When not acting as a cosmetic concierge to CARE’s patients, Lauren loves hitting the boxing ring for an intense workout, traveling the world with her boyfriend or checking out the trendiest fashions at her favorite local boutique, Voda in downtown Raleigh.


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